Please pay close attention to following the house rules. Non compliance could result in sizable fines.
- All guests staying at an 850 Vacation Rentals by Portoro (Portoro Homes) are required to sign (esignature) a rental agreement and complete identity registration.
- Age restrictions apply. Reservation holder must be 25 years of age.
- All guests must be included on the guest list and not exceed the maximum number stated on the listing.
- Upon arrival, we aim to ensure your safety, proper access to the home, and guest features. ALL guests are required to read the house manual upon arrival. Should you have any questions, please don't hesitate to reach out to 850 Vacation Rentals by Portoro.
- Known damages incurred during your stay must be reported to the property manager immediately.
- Before check in, we will send you detailed directions to ensure a seamless arrival.
- Check-in time is 4:00 p.m. Check-out time is 10:00 a.m.
- We cannot guarantee early check ins or late checkouts. When it is possible to check in early or check out late, there will be a fee for anything outside of a one hour window within our standard times. If your need for an early check in or late check out is great, your best option is to book an additional night.
- Parking: Information about parking will be noted in the check-in instructions received by the Guest prior to arrival.
- Some homes have cameras for external monitoring only.
- HOTEL TAX COLLECTION: In the State of Florida and in Walton, Okaloosa, and Bay Counties, all hotel and vacation rental hosts are required to collect hotel tax. We collect these taxes within the booking transaction.
- This is a No Smoking property. Penalty fees for violations will apply and you may be asked to vacate the premises with no refund at the discretion of the Host.
- This is a No Pets property. A daily rate fee of $150.00 will apply for violations and you may be asked to vacate the premises with no refund at the discretion of the Host.
- Golf Cart Guidelines and Use
Rental information will be provided in Guest check-in details and available upon request. A signed waiver will be completed with our golf cart rental partner company.
- Pool Heat Guidelines and Fee
Some homes offer pools/hot tubs. There is no guard around the water features when available. Use at your own risk. - If the Property includes an on-site pool that offers optional heating, you may request that the pool be heated for the duration of your reservation dates at an additional nightly fee of $50.00.
- Events/Weddings and Parties -- Guidelines and Fee
850 Vacation Rentals by Portoro properties may not be used for any unauthorized and unregistered events, weddings, and/or parties. A gathering may be defined as a party herein if (a) the number of guests on the property exceeds the maximum allowed guest count, (b) the noise level rises beyond what is reasonably dependent on the neighborhood and time of day, if specific Property noise information is not provided then quiet hours are enforced from 10:00 pm to 8:00 am, (c) there is a violation of local regulations or HOA bylaws, or (d) the actions of Guests are disruptive to neighbors. You must request a pre-approval event agreement from 850 Vacation Rentals by Portoro upon booking should you wish to host a large gathering, wedding or event on the property. An event fee of $500.00 - $1,500.00 at the discretion of 850 Vacation Rentals by Portoro. You are responsible for any and all required permits, licenses, insurances, and other event requirements from HOAS or local governments should an event be approved by 850 Vacation Rentals by Portoro. Non-compliance of these rules and regulations may result in immediate eviction with no return of any and all payments made.
Weather/Travel: Guest booking in seasons when weather conditions may affect their decision to travel understand they are choosing to do so in full knowledge of the season and agree that last minute requests to cancel or attempts to change stay/reservation dates in these seasons are not honored and no refund or reimbursement applies. 850 Vacation Rentals by Portoro encourages guests to consider available 3rd party travel insurance options for their stays if this is a concern.
*Service Animals: 850 Vacation Rentals by Portoro is committed to providing reasonable accommodation to protect the rights of guests with disabilities to bring service animals (excludes emotional support animals) under the terms of The Fair Housing Amendments Act of 1988, Section 504 of the Rehabilitation Act of 1973, and Title II of the Americans with Disabilities Act. If you need a service animal to ease the symptoms of a disability (as defined under the above Acts), and have the Animal/Pet Fee waived, submit a request in writing to 850 Vacation Rentals by Portoro and include whether or not the service animal is required because of a disability as well as what work or task the service animal has been trained to perform. Any unauthorized animals/pets at the property will result in a $150.00 per day / per animal/pet fee, and may result in your reservation being canceled, and you may be required to vacate from the Property.